All Systems Operational

Updated a few seconds ago

Web Apps

Operational

API

Operational

SMTP

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Marketing email campaigns

Operational

Redirection Links

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

Integrations

Operational

WhatsApp Campaigns

Operational

Conversations

Operational

Meetings

Operational

E-commerce

Operational

Scheduled Maintenance

Upgrade on Inbound event tracker for us-west, us-east and southamerica-eastPlanned Maintenance

Schedule

September 26, 2024 11:00AM - 12:00PM UTC

Components

Inbound Events Tracking

Locations

Global

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading on our internal backend services infrastructure to improve performance and stability. It will affect US-west, US-east & southamerica-east customers on the Inbound event tracking. During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. You will may face a little bit of latency to connect with the Inbound event tracking during this maintenance on these regions. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.

History (Last 5 days)

Upgrade on internal network backbone infrastructurePlanned Maintenance

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading on our internal network backbone infrastructure to improve performance and stability. During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

Web Apps, API, SMTP, Outbound Emails Delivery, Outbound SMS Delivery, Marketing email campaigns, Redirection Links, Inbound Events Tracking, Outbound Webhooks Processing, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, WebEngage, Facebook Ads, Frontends, Integrations, WhatsApp Campaigns, Conversations, Meetings, E-commerce


Locations

Global


Schedule

September 18, 2024 6:30AM - September 18, 2024 7:30AM UTC


September 18, 2024 8:00AM UTC
[Update] The rollback is complete, all systems are up and running, we will analyse further the issue we encountered.

September 18, 2024 7:43AM UTC
[Update] Due to some latency issue, we roll backed to the previous infrastructure and configuration.

September 18, 2024 6:28AM UTC
[Update] We are starting the maintenance, in a few minutes, no impact expected.